During normal operations on the CRJ aircraft, what action must a flight attendant take to communicate with the flight deck?

During normal operations on the CRJ aircraft, what action must a flight attendant take to communicate with the flight deck?

• A. Remove the handset and press the FLT button
• B. Press the PA button on the control panel
• C. Use the interphone without removing the handset
• D. Call the cockpit from the cabin speaker

Answer: (A)

On the CRJ, talking to the flight deck is done through the interphone system. To place a call to the cockpit, you use the flight attendant interphone: remove the handset from its cradle and press the FLT button to route the call to the flight deck. This creates a private, two‑way link between you and the cockpit, which is the proper channel for communicating during normal operations. Using the PA system would broadcast to passengers, not reach the flight deck, and using the cabin speaker or the interphone without removing the handset does not initiate the correct intercom path to the cockpit.

On the CRJ, talking to the flight deck is done through the interphone system. To place a call to the cockpit, you use the flight attendant interphone: remove the handset from its cradle and press the FLT button to route the call to the flight deck. This creates a private, two‑way link between you and the cockpit, which is the proper channel for communicating during normal operations. Using the PA system would broadcast to passengers, not reach the flight deck, and using the cabin speaker or the interphone without removing the handset does not initiate the correct intercom path to the cockpit.